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Like much else, coronavirus has changed how the statutory sick pay regime is administered, as well as the level of coverage.
07 Jul 2020 , 2 Min Article
The mechanics of hub and spoke remain concerning for many, but the automation behind it has proven its worth for pharmacies of all sizes during the pandemic.
07 Jul 2020 , 3 Min Article
With the current challenges in mind, here, with some minor adaptations, is a module on personal resilience from 2016.
17 Jun 2020 , 4 Min Module
Delegation is a critical leadership skill, yet so many managers fail to delegate responsibly.
17 Jun 2020 , 5 Min Module
Change is constant, but how much time do you spend planning and managing it? Do you adapt to change, or transition to it?
11 Sep 2019 , 5 Min Module
Pharmapod is a free dispensing incident reporting tool - find out more by watching the webinar!
19 Oct 2018 , 1 Min Article
Is the GPhC consultation on responsibilities for patient safety an insult to non-pharmacistmanagers, or simply an extra layer of protection for everyone?
13 Sep 2017 , 3 Min Article
This Numark Leadership module will look at effective communication and feedback skills. Completing this module will help you to highlight the importance of a positive attitude and build your ability to apply solution focused thinking to solve their problems. It will also equip you with techniques to challenge assumptions and tap into creative resources to both enhance problem solving whilst generating new ideas.
15 Aug 2017 , 900 Min Module
This Numark Leadership module will look at effective communication and feedback skills. Completing this module will help you recognise when employees aren't performing to the standards you have set and what action you can take to help improve their performance.
This Numark Leadership module will look at effective communication and feedback skills. Completing this module will help you to proactively review your key objectives and identify techniques to strategically plan and prioritise your time to ensure all outcomes are achieved.
11 Aug 2017 , 900 Min Module
This Numark leadership module will look at effective communication and feedback skills. Completing this module will provide you with goal setting tools and techniques to help set direction within your business, align with the vision and values and successfully create SMART goals to achieve results.
09 Aug 2017 , 900 Min Module
This Numark leadership module will look at effective delegation. Completing this module will help you to recognise the benefits of effective delegation, overcome the associated barriers and follow an effective 10 step delegation process. It will also introduce empowerment to the business and how to take small steps to encourage an empowered team.
07 Aug 2017 , 900 Min Module
This Numark core leadership module will look at effective communication and feedback skills. Completing this module will give you an insight into the benefits of effective communication by challenging assumptions and seeing things from alternative viewpoints. It will provide you with models and tips for giving effective feedback to others
04 Aug 2017 , 900 Min Module
This Numark leadership module will look at change managment. Completing this module will help you to understand what coaching is, what skills a coach may need and how to apply coaching methods with your team will help to improve your pharmacy which, in turn can have an effect on customer service, and overall pharmacy performance.
03 Aug 2017 , 900 Min Module
This Numark leadership module will look at change managment. Completing this module will help you to explore the impact of change on an independent pharmacy business, its employees and customers and will identify and develop skills, techniques and best practices to manage change effectively.
03 Aug 2017 , 12 Min Module
What will peer discussion, as proposed by GPhC, mean for pharmacy professionals?
31 May 2017 , 4 Min Article
